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BRB Consulting is pleased to share an expansion of our services. Recognizing the ever-changing financial and regulatory environment in which today’s rehab and social service providers function, we are adding a unique solution.
We now offer a comprehensive product to support corporate planning, human capital management and business inefficiencies. Through a coordinated analysis, our team has discovered methods to improve these areas. The most exciting aspect of this – sometimes the benefits can occur without spending any additional dollars!
We’ll be sharing more about the process in our next blog. But if you can’t wait, give us a call or contact us directly to learn more. Stay tuned!
The power of the people...clearly this change from CMS reflects what is right with the world- okay maybe not the whole world, but certainly the World of Rehab! After extensive communication and outreach by numerous professional organizations including AMRPA, APTA, AOTA and more, CMS recognized some of the inherent problems with Transmittal 72. After significant efforts from the Rehab community and individuals who would be effected by the suggested change, CMS listened!
On February 17, 2012 , CMS rescinded the information and implemented the language below
Orders for outpatient services (as well as patient referrals for hospital outpatient services) may be made by any practitioner who is:
- Responsible for the care of the patient;
- Licensed in, or holds a license recognized in the jurisdiction where he/she sees the patient;
- Acting within his/her scope of practice under State law; and
- Authorized by the medical staff to order the applicable outpatient services under a written hospital policy that is approved by the governing body. This includes both practitioners who are on the hospital medical staff and who hold medical staff privileges that include ordering the services, as well as other practitioners who are not on the hospital medical staff, but who satisfy the hospital’s policies for ordering applicable outpatient services and for referring patients for hospital outpatient services.
The CMS Memo on Hospital Outpatient Rehab – February 17 2012 (click to view PDF version) supersedes the guidance for §482.56(b) (Tag A-1132) and §482.57(b)(3) (Tag A-1163) found in SC-11-28 (May 13, 2011) and State Operations Manual (SOM) Transmittal #72 (November 18, 2011).
The new guidance evidences the importance of access and that quality care remain principals upon which CMS seeks to ensure the delivery of provider services. This revised language reinforces these concepts, assuring ongoing rights for individuals in need of rehab.
As providers and recipients of care, it is reassuring to know- that with enough coordinated efforts, change can and does happen – even in CMS.
Way to go Rehab!
To learn more about managing change in your organization,
contact BRB Consulting today.
As 2012 begins, everyday life seems to be getting more complicated. Not only have the political campaigns taken hold of the airwaves-yes there is an election in 9 months; the weather has many of us trying to choose between shorts and parkas; and as part of the regular day-to-day quality care practices, Rehab providers strive to deliver optimal care in this increasingly complex environment. This month’s topic focuses on one of CMS’s newly revised regulations designed to “improve service delivery”.
Sometimes- new revisions simply DO NOT appear to that.
For example, CMS Transmittal 72 11182011 was released in November 2011 under no special circumstances or with any requests for comments. The transmittal states that all orders for rehabilitation therapies both inpatient and outpatient must be written by a practitioner aka doctor or nurse practitioner who is a part of the hospital staff where the patient is to be treated. On inpatient- this is not a big deal. It actually works, when patients receive care in a hospital, every doctor who delivers care in that space is a part of the staff. Even if the patient came from another state, that new patient will become part of the admitting doctor’s service and be under her care for orders.
BUT on outpatient, the interpretation and implementation of this transmittal can be VERY BIG deal…so let’s consider a real life situation and analyze that.
For a patient who has received special hospitalization in other city, county or even state, the special therapy orders written by the discharging doctor would not be valid at the patient’s local hospital. Like a person who suffers a spinal cord injury while driving from SC to Florida, is injured in Atlanta and receives care at the special rehab spinal cord center in Georgia.
Once the discharge plans were set, the patient going back home to SC would have to see the hospital staff doctor in SC to get new orders to be treated at the local hospital in his hometown town. Probably- not too quickly either- you know how long it can take to get a non-emergency appointment….plus there is that additional financial cost of co-payments plus the real effort for the patient and family in arranging an additional trip to the new “hospital” doctor. Clinically, the first doctor knew the patient and his history and wrote the outpatient treatment orders based on those needs; but the new doctor must start at the beginning….maybe giving similar orders- BUT may not.
Maintaining quality care and improving access are concepts regularly stated by CMS. We are just not sure this transmittal’s regulations meets those two goals…what do you think?
AMPRA is actively monitoring the next steps from CMS and the response from the Rehab industry on Transmittal 72111802011. If your organization has have you been affected by this practice – Please contact AMPRA.
Looking to learn more about regulations, quality care and how to positively impact your organization- BRB Consulting would welcome hearing from you. Contact us today.
Where does time go? It’s hard to believe that 2012 will be here in just two weeks. The year has held numerous challenges for rehabilitation providers. These may have been in the form of funding issues, staffing issues or even in a clinical nature.
For some of us, there were challenges of a personal nature. Yet, part of the beauty of rehabilitation is the hope that it inspires. As you look to begin the next year, consider the projects that need to be done, the opportunities for improvement that need to be addressed, and take a deep breath.
Taking first things first, start thinking about the plan. Then consider activities that need to occur to achieve the goals. Maybe it’s time to start thinking about CARF, or quality improvement plans or alternative staffing patterns. Over the last couple of months, we have offered several ideas for planning in previous blogs. We’ll be happy to talk with you to develop a specialized approach for your organization-feel free to contact us anytime for a free consultation.
BRB Consulting thanks our clients, our associates and our friends for a great 2011.
We wish you and yours a happy and healthy new year!
With Thanksgiving being just a day away, Inpatient Rehabilitation Facilities (IRFs) are working hard to keep supporting patients needing rehabilitative care. Clearly the value of rehab can be seen by Representative Giffords' remarkable progress. The recent ABC special highlights those successes. However, there continue to be legislative efforts which will ultimately reduce access to rehab care
. Many IRF programs are concerned about their future ability to provide rehab to the community. Visit AMRPA to learn more about what you can do to keep rehabilitation a right for all people.
Even with these funding cuts on the horizon, IRFs strive to optimize quality care. Next Tuesday CMS is hosting a special forum. Everyone is welcome to join the call…
If your organization delivers IRF care, plan to listen in-the new measures will be discussed. (No registration is needed.)
Special Open Door Forum: Inpatient Rehabilitation Facility
Quality Reporting Program (QRP)
Tuesday, November 29, 2011
2:00 pm – 4:00 pm ET
Reference Conference ID: 21834666.
The Centers for Medicare and Medicaid Service (CMS) has scheduled a call that will give an overview of the IRF QRP (http://www.cms.gov/LTCH-IRF-Hospice-Quality-Reporting) , review of the Affordable Care Act Section 3004 (b) and the Quality Reporting Program for IRFs, and quality measures for the IRF QRP. Questions and comments can be sent to LTCH-IRF-Hospice-Quality-ReportingComments@cms.hhs.gov. If you wish to participate, dial: 1-800-837-1935 and Reference Conference ID: 21834666. An audio recording and transcript of this Special Open Door Forum will be posted to the Special Open Door Forum website at http://www.cms.gov/OpenDoorForums/05_ODF_SpecialODF.asp and will be accessible for downloading on or around December 9, 2011 and will be available for 30 days. Please see the Downloads section at the following URL for the full participation announcement: http://www.cms.gov/OpenDoorForums/18_ODF_Hospitals.asp.
If you need additional information on how these measures will impact your organization- contact BRB Consulting. We are here for you.
If you are reading this post, then you probably understand the value of rehab….unfortunately- not everyone does and sometimes, even our legislators don't either.
The recent Obama deficit reduction proposal poses to disproportionately cut inpatient rehabilitation hospitals and units (IRH/Us) in order to save dollars. Of $320 billion President Obama has proposed for Medicare and Medicaid savings, $42 billion would come from post acute care providers. The current deficit reduction proposal would decrease market basket updates by 1.1% for IRFs in FYs 2014-2021; implement site neutral payments for three conditions plus those which the Secretary may designate; and reinstate of the 75% Rule compliance threshold. Clearly -these changes would severely compromise IRF's ability to deliver care to many who need it!
So, what can you do?
If you are a Rehab provider , please reach out to your legislators and members of the Super Committee to oppose these reductions.
If you are a recipient of rehab care- tell the legislators your story…protect the funds to allow IRF to deliver that rehab care today and tomorrow.
Legislators need to hear all the stories about rehabilitation and the impact these services have on the lives of their constituents.
Take time now to share the benefits of REHAB…If you need more detailed information related to this, BRB Consulting suggests contacting AMRPA!
BRB Consulting is pleased to share information about our team. Check out our professional staff and let us share our expertise with you!
We look forward to exploring together how BRB Consulting can support your organization.
With experience in a variety of areas including Outcomes Management, Behavioral Health, Nursing or Stress Management, including CARF preparation, contact us today and arrange a free telephone consultation!
So the process has begun and the team is ready to tackle an issue. With the problem identified, now creating solutions can begin.
After finding that one thing, even if it is small, to change; let the group brainstorm and discover 2 or 3 ways it could look different. Using the team to develop the tactics to address the problem allows broad perspectives and can help find novel ways to approach a common issue. The team should pick a combined and agreed upon approach, and get everyone on board to fix the issue. Next establish the plan of action and the time table to make at least one of the steps for change.
Don’t forget to select your change agent, pick someone who is committed to making this happen. In many ways, they are the champion and can help cheer folks on!
Then as the Nike ads say…Just Do IT!
Do the thing to make the change! Once that process is underway, the actions need to be reviewed. Yes, it is very important to step back and look at what is happening.
Many organizations use PDCA– Plan, Do, Check, Act, which is a simplified pathway to make sure that the changes made lead to the results desired.
The team should evaluate to see if the change worked, if it did- then offer everyone a hearty congratulations! And maybe keep working to make that process even better. But, if the change didn’t work to get the desired results… well then – it’s back to the drawing board and PDCA starts all over again.
BRB Consulting hopes these ideas can help your team manage change as a natural part of the cycle of work. As each team member gains understanding and begins to incorporate the process knowledge from each project, change just might get a little easier.
If you’re still not sure on how to get started on a change or if your plans are not working- BRB Consulting is here to help. Contact us today and let us be your change agent.
We look forward to hearing from you soon!
As the weather begins its transition into fall, and the leaves begin to turn colors, it is a perfect time to think about change on a larger scale. Many of us reflect from time to time on what we or our organizations could do better or even about things we wish we could stop doing altogether.
So where to begin? Start with something that matters, a facility problem, an employee issue or maybe a challenge for patients/clients. Once you decide what it is you want to tackle, gather a team to help; successful change requires analysis and planning; for that two, or even more heads are definitely better than one.
Next try a brainstorming session to first define the issue, then let loose creative ideas on what might be a fix. (Do have someone take notes!) Then begin analyzing and weighing the team’s thoughts, it is okay to take time. Give your group permission to “reflect” on the concepts that have been shared.
After thoughtful consideration, the team’s imperative is to select the best approach to address the change desired. Now the work should focus on creating the actions for making something different happen.
As the team defines these procedures, establish just one goal for one small change. Although it may not seem like much, targeting that will lead the team to achieving the larger goal.
“Rome was not built in a day” may become a mantra for the team. Working together, know the change can happen -there’s proof – Rome still exists today!
With those beginning steps, you are ready to become a change agent. Join us again in two week for the next installment of A Season for Change.
To learn more now or want some help in starting change in your program- contact BRB Consulting today.
BRB Consulting is committed to making today’s healthcare environment a better place for providers and consumers. During the past year, Bonnie Breit, working with Tom Moore, developer of Midg-ett Tables™ launched EZ-Rest Retractable Folding Chair® as a solution for persons needing a quick rest in hallways or while waiting in areas of refuge.
Following a comprehensive accessibility review, Kingston General Hospital (KGH) located in Kingston, Ontario recognized an unmet need from their patients who regularly expressed concern of needing a place to rest while traveling KGH’s many long hallways.
So, KGH bought and installed EZ-Rest®. Visitors can stop, sit and take a quick rest on the new “Rest Station”. Now everyone at KGH is discovering the benefits of EZ-Rest® directly.
We invite you to read their story to see the how adding EZ-Rest® in your building can improve not only access, but consumer satisfaction as well.