Gemba: The Most Underrated Leadership Tool in Healthcare and Human Services
Why Great Leaders Trade Their Desks for Doorways “Get out of your office. The answers aren’t in the boardroom—they’re at […]
The Importance of the Unannounced Part of Emergency Drills
We all love a good fire drill…when it’s on the calendar.Clipboards ready. Staff briefed. Someone even remembers to grab the
Why CARF Shouldn’t Be a Bad Word
We get it.You hear CARF and immediately think:“Expensive.” “Exhausting.” “Excessive.” You’re not alone.Most leaders don’t light up at the thought